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Additional Resources

When to Use IPC and When Not to

Interpersonal Communication (IPC) is a resource-intensive medium that may have limited reach and coverage.  For this reason it is good to consider whether or not IPC is appropriate for a program.  This one-pager offers examples of good reasons to use IPC, and e

IPC Toolkit

Here you will find comprehensive information about Interpersonal Communication (IPC) including the entire IPC toolkit and its components.

Improving Interpersonal Communication Between Health Care Providers and Clients

This document discusses the importance of IPC as a tool for improving health care outcomes in developing countries and describes techniques for enhancing provider communication skills.

How to Plan an Interpersonal Communication Intervention

This how-to guide provides step-to-step instructions on planning an interpersonal communication (IPC) intervention. The guide goes step by step through the process, provides templates, and includes additional resources.

Mid-Level Management Course for EPI Managers, Module 16: Supportive supervision by EPI managers

The WHO Regional Office for Africa, in collaboration with many other partners, revised the Mid-Level Management Course for EPI Managers training modules.

Training for mid-level managers (MLM): 4. Supportive Supervision

Developed by the WHO, this module is part a series of immunization training modules for mid-level managers.

Creating a Work Climate That Motivates Staff and Improves Performance

This issue of The Manager outlines the connections between work climate, employee motivation, and performance.

Facilitative Supervision for Quality Improvement—Participant Handbook.

The Facilitative Supervision for Quality Improvement curriculum is an aid for trainers and was developed in response to an expressed need from the field for training materials to develop skills in the facilitative approach to supervision.

A review of non-financial incentives for health worker retention in east and southern Africa.

This paper, commissioned by the Regional Network for Equity in Health (EQUINET), reviewed evidence from published and grey (English language) literature on the use of nonfinancial incentives for health worker retention in sixteen countries in east and southern

CHW Central website

CHW Central is an online community of practice that brings together program managers, experts, practitioners, researchers, and supporters of CHW programs.