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IPC/I Package

Audio Job Aids

The IPC/I Audio Job Aids are short audio tracks that use a dialogue format to share key messages related to some of the most common, difficult questions that FLWs may encounter during their visits with caregivers. While the Frequently Asked Questions guide will serve as a comprehensive resource containing all key messages related to common questions, the Audio Job Aids will offer FLWs another channel for accessing the key messages.

Video Series

The IPC/I Video Series presents common challenges faced by FLWs in their immunization work as well as strategies and skills that FLWs can apply to practice better IPC when faced with challenges. Six of animated films feature characters who represent different regions of the world and demonstrate that FLWs all around the world face similar challenges in their work. The videos have dramatic storylines to keep the viewers interested and engaged, while using modeling to build the IPC/I skills of FLWs.

Adaptation Guidance & Needs Assessment

All materials within the IPC/I package were developed for a global audience and intended for adaptation and local contextualization. The Adaptation Guidance and Needs Assessment provides a review of key principles and steps to guide the process of adapting the package content, including conducting a needs assessment, and tailoring the global package to individual or local needs and priorities. 

Participant's Manual

The Participant’s Manual on Interpersonal Communication for Immunization (IPC/I) and its companion Facilitator’s Guide are designed to help FLWs acquire the knowledge, skills, and attitudes needed to communicate effectively with caregivers and communities about childhood immunization.

Frequently Asked Questions

Frontline workers (FLWs) get a lot of questions about immunization. This resource was developed to help FLWs respond to some of the most common questions with accurate information and using simple and concise language, which follows the principles of effective interpersonal communication (IPC). Effective IPC builds trust, and trust between the provider and caregiver can be the determining factor in whether a child gets fully vaccinated.


Supportive Supervision Manual

The Supportive Supervision of IPC/I Manual for Supervisors of Frontline Workers in Immunization (Supportive Supervision Manual) is designed to help supervisors support FLWs to improve IPC in immunization services. It takes into account common supervision practices, obstacles to supervision, and IPC/I-specific needs and information.

Reference Cards

The IPC/I Reference Cards have been created to provide an easy access to information on vaccines and vaccine-preventable diseases. These cards can be used as self-learning tools; guides for conversations with caregivers and community members; or information resources for education and training.

The IPC/I Reference Cards cover many of the most important topics that FLWs often address in their daily work. The Cards provide facts and information related to:

The M&E Framework

The Monitoring and Evaluation (M&E) Framework for the IPC/I package provides adaptable, actionable guidance to review, monitor and measure the implementation, use, learning, and impact of the IPC/I Initiative and its components. The framework highlights how the training and use of the IPC/I package is expected to translate into knowledge and skills of FLWs and their supervisors, and how those knowledge and skills will then lead to improvements in IPC around immunization at the workplace.